reviews


READ WHAT OUR CUSTOMERS HAD TO SAY...


EIR is a world class auto repair shop that always places the customer first. Michelle and Ralph are extremely knowledgeable in all things automotive and will always keep the customer well informed of alternatives and progress as the work is performed. With 20 years myself working for a major car manufacturer, EIR is by far the best local car repair shop I have ever experienced. I highly recommend you stop by and discuss any car issues you might have with Michelle.

JOHN (Google Review-2018)


European Imports surpassed my expectation. On customer service; they were on par with BMW of Manhattan. On cost; they were very reasonable. They completed the work on time and at the price they quoted. Ralph, Michelle and the staff at European Imports went out of their way to trouble shoot a difficult to diagnose problem I was having. I highly recommend using this company for your BMW service needs.

DAN (Google Review-2018)


Phenomenal company with honest core values. Totally knows their way around a European vehicle. Michelle and Ralph are the two people I was blessed to work with while my vehicle was being worked on. Twice I have had work done there and I will be back again when I don't have time to get a wrench on it myself.

Thanks for everything European Import Repair

GREG (Google Review-2018)


They always give great service! Michelle (at the front desk) is always a pleasure to interact with. They are all straight forward with what my car problems are and advise me accordingly. I never feel like I'm taken advantage of. They always tell me what needs immediate attention and what could wait. They always ease my anxieties i definitely would recommend them.

NATALIE (Yelp Review-2018)


I had a couple of lights on my car and took it to the dealer to be repaired. I had a coolant leak, oil leak, couple of gaskets that needs to be replaced. I was given a quote for $7000. I could buy a car for that amount. I called around to get 2nd opinions. I came across European Import Repair. I called and left a message and it was returned fairly quick. I emailed a copy of my quote as Michelle couldn't believe that what I was telling her needed to be done. I took a day off to go an let them diagnose my car. As it turned out, I didn't need all the hoses replace for the coolant leak as the dealer had suggested. European Import Repair only replace the expansion tank, hoses were fine. Needless to say, it was a fraction of what I was quoted from dealer to have just the coolant issue repaired. What amazes me the most is that I faxed over the full quote from dealer without blacking out anything and I wasn't taken advantage of and charged a higher price because of what I was quoted. It's very rare to find honest, trustworthy companies today, but I'm glad I found one in European Import Repair. My new friends.

X3 OWNER (BimmerShops.com Review-2018)


Monroe is lucky to have an honest BMW mechanic. I was always intimidated by getting my car serviced at the dealer and when my warranty ran out the dealer wanted more than double what European Import Repair charges to fix my 3 series. I love this shop, they're the most honest mechanic's I've ever used.

DANIELLE (Google Review-2017)


They service both our late model bmw's. Could not be happier here - Ralph, Michelle and the entire team know their cars!! Knowledgeable, thorough, accurate - they are by any standards the best shop ANYWHERE.

DOROTHY (Facebook Review-2017)


I bring my 2009 Audi here for repairs and Ralph and his crew take care of business. Recommend this place for any BMW or Audi owners who dont want to pay dealership fees for repairs. Quality work from a quality shop.

JOHANN (Google Review-2017)


Excellent pure and simple. From the brilliant and efficient Michelle in the office to the high quality work and fair pricing! As the owner of two aging German cars this shop is a true blessing.

JENIFER (Google Review-2017)


Amazing. We own a Mercedes and BMW for the past six years and made the mistake of always going to do dealership. Not any more!  Less expensive but same great service.  They are knowledgeable and specialize in European cars.  Godsend!

SUE (Yelp Review-2017)


My car (Audi s4) is my baby and as such I did my research when it came time to service the vehicle after my dealership service plan had run its course. I've never once doubted that my car was in great hands. They are friendly, personable, and communicative. I would recommend European Repair to anyone in search of skilled hands to diagnose, repair, and maintain their European vehicle.

VICTOR (Facebook Review-2017)


Excellent work and fair pricing. I wouldn't take my BMW anywhere else.

BRYAN (Google Review-2016)


I took my BMW to European Import Repair last week. I explained that I was looking for a mechanic to keep my car in good shape and to fix problems before they become big. I also mentioned that my suspension was making a noise and that I had my battery replace by a local company that had jump started the car for me. Ralph's mechanic checked my car over and it's in good shape. He said that the rear suspension will need work, but not right now. Next oil change will be a good time. He asked if the new battery had been registered and I didn't know...he checked and it hadn't. He did the registration right then. I'm so satisfied with this company and looking forward to keeping my Bimmer for a long time.

PAT (BimmerShops.com Review-2015)


Great repair shop that stands behind their work. They are fare and reliable!

JAMES (Google Review-2017)


We went here for the first time recently, and were very impressed. Our engine light had gone on and amongst other signs of problem, we thought we might be in for a huge repair this time and may even need to consider whether we should keep the truck. But after they checked it, it turned out to be a simple problem and fixed with very reasonable price. They did not use this chance to rip us off as other places maybe would have done. But instead provided honest and excellent service at excellent price. The owner and staff are very friendly and kind, and we would definitely come here again. Highly recommend to others.

MICHELLE (BimmerShops.com Review-2015)


I was sent here by a co worker for my sons VW. This car had all sorts of problems,(and on occasion still does) and Ralph, Michelle and the guys here helped him out big time. I currently work for a dealership and visit shops from time to time. Believe me when I tell you, you get what you pay for. When you go to European Import you get affordable top of the class service.  You will not be disappointed with Ralph and the crew at European Import.

CHRIS (Yelp Review-2015)


Love them! I never bring my Mini to the dealer anymore. Best auto repair in the area.

SARAH (Yelp Review-2017)



european 

import repair

845-837-1888

1182 State Route 17M Chester NY 10918