Michelle joined our team in February 2013. Her extensive automotive knowledge combined with over 10 years of management experience make her the perfect fit for European Import Repair.
Michelle's the first person you'll see when you walk in the door - she'll take you through the whole process during your visit. You'll find her to be like no service advisor you've met before once you begin discussing your vehicles maintenance and repairs. Michelle is not simply writing your repair order, she's hands on and has no problem walking you to your vehicle for a more in depth explanation of your vehicle's needs.
Johnny joined our team in April 2015. After graduating with honors from Lincoln Technical Institute for Automotive Technology in 2010, Johnny started his career working for independent European repair shops. He soon found his true passion for BMW and shortly after found his home at European Import Repair.
Ralph started his career working in independent repair shops and soon moved on to BMW Dealerships. After 10 years as a BMW Certified Master Technician and Shop Foreman he decided to branch out on his own and start a business he could be proud of.
Ralph opened European Import Repair in 2010 and found he was welcomed with open arms. With the overwhelming support of both the community and surrounding areas, he had to expand the business to a larger facility - which is now thriving on Route 17M in Chester.
Ralph specializes in quality work (using only OEM parts) and providing superior service without the dealership prices. He realizes that finding a repair shop you can trust is a difficult task. That is why he has made it his priority not only to gain that trust, but to maintain it. This is not only his mission, but the objective of every member of the team at European Import Repair.
Dan joined out team in October 2017 with 23 years in the automotive industry - 21 of those year spent working for Mercedes Benz. He is a Mercedes Benz Certified Master Technician for all makes and models including Maybach, SLR, hybrid models, and AMG GTS.
Dan's professional experience speaks for itself - he's held multiple positions including shop foreman, assistant shop foreman and working in product development for Mercedes Benz USA.
Jimmy joined our team in January 2017 with over 15 years in the automotive industry. He continued his education in 2003 by gaining his Welding Certification through Orange Ulster BOCES.
Jimmy's professional accomplishments include positions held as a automotive technician, motorcycle technician, and shop manager - making him extremely well rounded in the industry and an excellent asset to our team.